top of page
vacounrethibeaku

Serial Number For Adobe Premiere Pro Cs6 Family Vacations: The Best Software for Capturing Your Memo



With the October 2018 update, versions of Creative Cloud and Document Cloud are not available for deployment via serial number licensing. On November 30, 2020, many customers will also be affected by expiring serial numbers. To avoid interruption and to access the latest versions of the apps, customers must migrate to alternate licensing models. For more detail, see the announcement.




Serial Number For Adobe Premiere Pro Cs6 Family Vacations



If the volume serial number has expired, users may experience licensing or serial number errors. You can use the AdobeExpiryCheck tool to check if the volume serial numbers have expired or are expiring soon. If they have expired or are expiring soon, it is recommended that you re-serialize with a new serial number.


AdobeExpiryCheck (v1.0.0.3) is a command-line utility for IT Admins to check whether Adobe products on a computer are using serial numbers that have expired or are expiring. IT Admins can use this tool if they are not sure whether the serial numbers used in their organization are expiring or if they want to identify the machines with expiring serial numbers.


With the AdobeExpiryCheck tool, admins can get the information about the product licensing identifier (LEID), the encrypted serial number, and the expiration date. To identify installs for Acrobat Professional DC and Standard DC, see Identifying Document Cloud Installs.


Once you have collected the output files from all the client machines, you can store them in a folder and run scripts to find the machines having expiring or expired serial numbers. For example:


You can also parse all the output files and export the result in a file. For example, you can use the following command to parse the output files for serial numbers expiring on 30 November and export the result in a .csv file:


Device licenses allow institutions enrolled in the Value Incentive Plan (VIP) to license software to a specific computer. Also, users never have to sign in or enter a serial number to access apps.


Creative Cloud for education device licenses provide the ability to license software to a specific machine instead of a named user or with a serial number. Users never have to sign in or enter a serial number to use the software. Licenses are tied to machine deployment pools, which are created automatically when you order products.


For example, if you create a RemoveVolumeSerial file using the serial number 1234-1234-1234-1235, and deploy it on a machine which is using the serial number 1234-1234-1234-1236, all Creative Cloud for enterprise products running on the machine are deactivated.


Okay I guess there has been a lot of talk in regards to Adobe Encore CS6 being dropped out of the CC family, and not being supported,but we still want to use it. The issue I have just discovered after wanting to create my recent holiday DVD is that I cannot open Encore even after it asked me to enter my serial number. I looked at my account details which only had the CS3 serial number not the CS6 that was an upgrade many years ago. It now comes up with 'Invalid Serial Number' . I tried talking to Adobe customer service but without and luck . Has anyone found a way around this issue as this seem to be a very common problem being experience by a lot of frustrated user.


What Adobe did about 2 years ago was stop offering PPro/EncoreCS6 as part of a Premiere Pro subscription... so if you did not already own PProCS6, with a serial number, you could not activate the bundle


Just the final update on the issue of not being able to Login to Encore CS6. From Adobe (and which I was already aware of) that Encore is no longer supported in any way but also they have turned off the servers that carried out authentication when you tried to log in. Therefore any serial number you entered when requested was going to come back as Invalid Number. So from Adobe, can't help and therefore Encore isdead in the water.


Okay I guess there has been a lot of talk in regards to Adobe Encore CS6 being dropped out of the CC family, and not being supported,but we still want to use it. The issue I have just discovered after wanting to create my recent holiday DVD is that I cannot open Encore even after it asked me to enter my serial number. I looked at my account details which only had the CS3 serial number not the CS6 that was an upgrade many years ago. It now comes up with 'Invalid Serial Number' . I tried talking to Adobe customer service but without and luck . Has anyone found a way around this issue as this seem to be a very common problem being experience by a lot of frustrated user. ","isUseLiaRichMedia":false,"autoTitleLink":" _0.form.messageeditor.tinymceeditor:getautotitle?t:ac=board-id/download-and-install/message-id/546004","isGteEditorV2":true,"linkTooltipTexts":"bareURL":"Bare URL","unlink":"Unlink","openLink":"Open link","autoTitle":"Auto-title","elementSelector":"#tinyMceEditor_10d29b623a016eb","preLoadedAddOnAssetUrls":["/html/js/lib/tinymce/4.7.13/themes/modern/theme.js","/html/js/lib/tinymce/4.7.13/plugins/lists/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/compat3x/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/image/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/link/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/textcolor/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/table/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/tabfocus/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/paste/plugin.js","/plugin/editors/tinymce/plugins/spoiler/plugin.js","/plugin/editors/tinymce/plugins/spoiler/langs/en.js","/plugin/editors/tinymce/plugins/insertcode/plugin.js","/plugin/editors/tinymce/plugins/insertcode/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/advlist/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/autolink/plugin.js","/plugin/editors/tinymce/plugins/liarichmedia/plugin.js","/plugin/editors/tinymce/plugins/liarichmedia/langs/en.js","/plugin/editors/tinymce/plugins/liaexpandtoolbar/plugin.js","/plugin/editors/tinymce/plugins/liaexpandtoolbar/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/codesample/plugin.js","/plugin/editors/tinymce/plugins/liaquote/plugin.js","/plugin/editors/tinymce/plugins/liaquote/langs/en.js","/plugin/editors/tinymce/plugins/liamacros/plugin.js","/plugin/editors/tinymce/plugins/liamacros/langs/en.js","/plugin/editors/tinymce/plugins/liafullscreendone/plugin.js","/plugin/editors/tinymce/plugins/liafullscreendone/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/code/plugin.js","/plugin/editors/tinymce/plugins/mentions/plugin.js","/plugin/editors/tinymce/plugins/mentions/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/noneditable/plugin.js","/plugin/editors/tinymce/plugins/emoticons/plugin.js","/plugin/editors/tinymce/plugins/emoticons/langs/en.js","/plugin/editors/tinymce/plugins/spellchecker/plugin.js"],"isOoyalaVideoEnabled":false,"isInlineLinkEditingEnabled":true,"optionsParam":"messageMentionTemplate":"#title","spellcheckerUrl":"/spellchecker/lucene","useUserMentions":true,"toolbarSelector":".mce-toolbar-grp","useProductMentions":false,"mediaUploadOptions":"attachmentOverlayText":"Drop your files here","createVideoLink":" _0.form.messageeditor.tinymceeditor:createvideo?t:ac=board-id/download-and-install/message-id/546004","imageUploadSettings":"validImageExts":"*.jpg;*.JPG;*.jpeg;*.JPEG;*.gif;*.GIF;*.png;*.PNG","maxFileBytes":10264576,"maxImagesPerUpload":10,"editorOverlayText":"Drop your media files here","copyPasteSettings":"copyPasteEvent":"LITHIUM:liaCopyPasteImages","copyPasteBatchSize":3,"copyPasteCss":"lia-copypaste-placeholder","username":"Deleted User","videoImageTooltip":"\"Please wait while we upload and process your video. This may take a few minutes, so please check back later.\"","enableFormActionButtonsEvent":"LITHIUM:enableFormActionButtons","videoUploadingUrlsLink":" _0.form.messageeditor.tinymceeditor:videouploadingurls?t:ac=board-id/download-and-install/message-id/546004","isOverlayVisible":true,"videoEmbedThumbnail":"/i/skins/default/video-loading-new.gif","videoStatusUpdateLink":" _0.form.messageeditor.tinymceeditor:videostatusupdate?t:ac=board-id/download-and-install/message-id/546004","token":"BBQgc1R9Ue4DcAL7I638M1E6pL33Su87B0slMbuvLCU.","defaultAlbumId":1,"imageFormatFeedbackErrorContainer":".lia-file-error-msg","fileUploadSelector":".lia-file-upload","isCanUploadImages":false,"videoUploadSettings":"maxFileBytes":512000000,"validVideoExts":".wmv;.avi;.mov;.moov;.mpg;.mpeg;.m2t;.m2v;.vob;.flv;.mp4;.mpg4;.mkv;.asf;.m4v;.m2p;.3gp;.3g2;.f4v;.mp3;.m4a;.wma;.aac","disableFormActionButtonsEvent":"LITHIUM:disableFormActionButtons","isOoyalaVideoEnabled":false,"videoEmbedSizes":"small":"width":200,"height":150,"original":"width":400,"height":300,"large":"width":600,"height":450,"medium":"width":400,"height":300,"isMobileDevice":false,"removeAllOverlays":"LITHIUM:removeAllOverlays","isCanUploadVideo":false,"passToAttachmentEvent":"LITHIUM:passToAttachment","imageUrlPattern":" -id//image-size/?v=v2&px=-1","useMessageMentions":false,"spellcheckerLangs":"English (US)=en,Spanish=es,Portuguese=pt,German=de,French=fr,Arabic=ar","mentionsVersion":"2","iframeTitle":"Body Rich Text Area. Press ALT-F10 for toolbar and Escape to return to the editor.","events":"editorPasteEvent":"LITHIUM:editorPaste","editorLoadedEvent":"LITHIUM:editorLoaded","useGraphicalEditor":true});LITHIUM.InformationBox("updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10d29b623a016eb_36","feedbackSelector":".InfoMessage");LITHIUM.Text.set("ajax.createUrlSnippet.loader.feedback.title":"Loading...");LITHIUM.AjaxSupport("ajaxOptionsParam":"useLoader":true,"event":"LITHIUM:createUrlSnippet","tokenId":"ajax","elementSelector":"#messagepresnippet_10d29b623a016eb","action":"createUrlSnippet","feedbackSelector":"#messagepresnippet_10d29b623a016eb","url":" _0.form.messageeditor.messagepresnippet:createurlsnippet?t:ac=board-id/download-and-install/message-id/546004","ajaxErrorEventName":"LITHIUM:ajaxError","token":"7mLye-gOnddsDKo5xYlHjWC_TAbP4CDnSCDxjuK2Veo.");LITHIUM.MessagePreSnippet("pasteEvent":"LITHIUM:editorPaste","maxUrlListSize":10,"snippetExistsTextClass":"lia-media-snippet-preview-exists","tinyMceSelector":"#messageEditor_10d29b623a016eb_0","messageSnippetEvent":"LITHIUM:createUrlSnippet","elementSelector":"#messagepresnippet_10d29b623a016eb","snippetUpdateEvent":"LITHIUM:updateUrlSnippet","urlFormFieldSelector":".lia-form-media-snippet-url-input","snippetCloseEvent":"LITHIUM:closeUrlSnippet");LITHIUM.BlockEvents('.lia-js-block-events', [".lia-spoiler-link",".oo-icon",".oo-volume-bar",".oo-close-button"], '.message-preview');LITHIUM.KeepSessionAlive("/t5/status/blankpage?keepalive", 300000);new LITHIUM.MessageEditor("previewButtonSelector":"#previewButton_10d29b623a016eb","defaultTabSelector":".rich-link","defaultTabName":"rich","usesInlinePreview":true,"formHasErrorsEvent":"LITHIUM:formHasErrors","exitPreviewButtonSelector":"#exitPreviewButton_10d29b623a016eb","isTabsPresent":false,"ajaxCompleteEvent":"LITHIUM:ajaxComplete","isGteEditorV2":true,"previewSubmitElementSelector":"#submitContext_10d29b623a016eb","tinyMceElementSelector":"#tinyMceEditor_10d29b623a016eb","elementSelector":"#messageEditor_10d29b623a016eb_0","macroChangeEvent":"LITHIUM:change-macro","preExitPreviewEvent":"LITHIUM:refreshAttachments");LITHIUM.MessageEditor.MessageQuote("#messageQuote_10d29b623a016eb", "#tinyMceEditor_10d29b623a016eb", " wrote:Okay I guess there has been a lot of talk in regards to Adobe Encore CS6 being dropped out of the CC family, and not being supported,but we still want to use it. The issue I have just discovered after wanting to create my recent holiday DVD is that I cannot open Encore even after it asked me to enter my serial number. I looked at my account details which only had the CS3 serial number not the CS6 that was an upgrade many years ago. It now comes up with 'Invalid Serial Number' . I tried talking to Adobe customer service but without and luck . Has anyone found a way around this issue as this seem to be a very common problem being experience by a lot of frustrated user. ", true);LITHIUM.FileDragDrop("urls":"uploadUrl":" _0.form.attachmentscomponent:uploadfileaction/attachments-key/ff81d70a-b3b8-4eb6-823e-a9e9ac654c3c?t:ac=board-id/download-and-install/message-id/546004","selectors":"container":"#filedragdrop_10d29b623a016eb","feedbackElement":"#dragDropFeedback .AjaxFeedback","cancelUploadProgress":"lia-remove-attachment-inprogress","fileUpload":"#filedragdrop_10d29b623a016eb .lia-file-upload","events":"uploadDoneEvent":"LITHIUM:uploadDone","refreshAttachmentsEvent":"LITHIUM:refreshAttachments","formHasErrorsEvent":"LITHIUM:formHasErrors","misc":"actionTokenId":"uploadFile","fileDataParam":"Filedata","isEditorGteV2":true,"actionToken":"zITvoqq-e5V36lm1KYwHcSEoz1bhiztVv9cl2KTBmvQ.");LITHIUM.InformationBox("updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10d29b623a016eb_37","feedbackSelector":".InfoMessage");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:refreshAttachments","parameters":"clientId":"inlinemessagereplyeditor_0_10d29b623a016eb","attachmentKey":"ff81d70a-b3b8-4eb6-823e-a9e9ac654c3c","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb","action":"refreshAttachments","feedbackSelector":"#attachmentsComponent_10d29b623a016eb","url":" _0.form.attachmentscomponent:refreshattachments?t:ac=board-id/download-and-install/message-id/546004","ajaxErrorEventName":"LITHIUM:ajaxError","token":"EJ2boUYY_nZz4ZTcqnMEQXEr3_GQ7vfCn4YAwPAvSnc.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removeNewAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10d29b623a016eb","attachmentKey":"ff81d70a-b3b8-4eb6-823e-a9e9ac654c3c","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-file-upload","action":"removeNewAttachment","feedbackSelector":"#attachmentsComponent_10d29b623a016eb","url":" _0.form.attachmentscomponent:removenewattachment?t:ac=board-id/download-and-install/message-id/546004","ajaxErrorEventName":"LITHIUM:ajaxError","token":"Os4Uv0YM7HB600F5gNh5T7xGWe9LxrIJCRrzepJuVdM.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removePreviewAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10d29b623a016eb","attachmentKey":"ff81d70a-b3b8-4eb6-823e-a9e9ac654c3c","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-file-upload","action":"removePreviewAttachment","feedbackSelector":"#attachmentsComponent_10d29b623a016eb","url":" _0.form.attachmentscomponent:removepreviewattachment?t:ac=board-id/download-and-install/message-id/546004","ajaxErrorEventName":"LITHIUM:ajaxError","token":"dbZrplg8KPlGGND4Zjmj1WwpYhCPzFhmUuhqPgBVlQA.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removeExistingAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10d29b623a016eb","attachmentKey":"ff81d70a-b3b8-4eb6-823e-a9e9ac654c3c","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-file-upload","action":"removeExistingAttachment","feedbackSelector":"#attachmentsComponent_10d29b623a016eb","url":" _0.form.attachmentscomponent:removeexistingattachment?t:ac=board-id/download-and-install/message-id/546004","ajaxErrorEventName":"LITHIUM:ajaxError","token":"Kfavak6YB32Wi5cDEnC8vRTsXM8sGC08psPelRhxYJw.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removeInProgressNewAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10d29b623a016eb","attachmentKey":"ff81d70a-b3b8-4eb6-823e-a9e9ac654c3c","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-file-upload","action":"removeInProgressNewAttachment","feedbackSelector":"#attachmentsComponent_10d29b623a016eb","url":" _0.form.attachmentscomponent:removeinprogressnewattachment?t:ac=board-id/download-and-install/message-id/546004","ajaxErrorEventName":"LITHIUM:ajaxError","token":"QFwnF46P6RIFcIlNhT_sw4J_NnHjgRKVvA9irexhLE8.");LITHIUM.DragDropAttachmentsComponent("fileSizeErrorText":"The file () exceeds the maximum file size. The maximum file size is 47 MB.","validExts":"8bf, abf, abr, act, aep, afm, ai, arw, as, ase, avi, bmp, book, cel, cfc, chproj, cptx, cr2, cr3, crf, crw, css, csv, dn, dng, doc, docx, eps, epub, exif, fbx, fla, flac, flv, fm, gif, icma, icml, ico, ics, idml, indd, jpeg, jpg, jsfl, json, log, loss, lrcat, lrtemplate, m4a, mif, mov, mp3, mp4, mpg, nef, nrw, obj, odt, orf, otc, otf, pdf, pfb, pfm, pmd, png, ppj, ppt, pptx, prc, prel, prproj, ps, psb, psd, raf, raw, rtf, sbs, sbsar, sbsm, scc, ses, sesx, skp, sol, srt, srw, ssa, stl, svg, swf, tif, ttc, ttf, txt, wav, wmv, x3f, xd, xls, xlsx, xml, xmp","dropZoneSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-attachments-drop-zone","uploadingText":"Uploading...","changeNumAttachmentsEvent":"LITHIUM:changeNumAttachments","storageUnitKB":"KB","currAttachments":0,"removeNewAttachmentSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-remove-attachment","removeInProgressNewAttachment":"LITHIUM:removeInProgressNewAttachment","elementSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb","maxAttachments":10,"removeAllOverlays":"LITHIUM:removeAllOverlays","inProgressAttachmentsContainerSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-in-progress-attachments","removeExistingAttachmentEvent":"LITHIUM:removeExistingAttachment","inputFieldSelector":".lia-form-type-file.lia-form-type-file-hidden","dropFilesHereText":"attachments.overlay.text","enableFormActionButtonsEvent":"LITHIUM:enableFormActionButtons","maxFileSize":50000000,"tooManyAttachmentsMsg":"The maximum number of attachments has been reached. Maximum number of attachments allowed is: 10","attachmentErrorSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-file-error-msg","cancelAttachmentProgressCss":"lia-remove-attachment-inprogress","fileUploadSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-file-upload","newAttachmentSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-new-attachment","attachmentsTooManyErrorSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-attachment-upload-error-many","fileTypeErrorText":"The file type () is not supported. Valid file types are: 8bf, abf, abr, act, aep, afm, ai, arw, as, ase, avi, bmp, book, cel, cfc, chproj, cptx, cr2, cr3, crf, crw, css, csv, dn, dng, doc, docx, eps, epub, exif, fbx, fla, flac, flv, fm, gif, icma, icml, ico, ics, idml, indd, jpeg, jpg, jsfl, json, log, loss, lrcat, lrtemplate, m4a, mif, mov, mp3, mp4, mpg, nef, nrw, obj, odt, orf, otc, otf, pdf, pfb, pfm, pmd, png, ppj, ppt, pptx, prc, prel, prproj, ps, psb, psd, raf, raw, rtf, sbs, sbsar, sbsm, scc, ses, sesx, skp, sol, srt, srw, ssa, stl, svg, swf, tif, ttc, ttf, txt, wav, wmv, x3f, xd, xls, xlsx, xml, xmp.","uploadDoneEvent":"LITHIUM:uploadDone","disableFormActionButtonsEvent":"LITHIUM:disableFormActionButtons","inProgressAttachmentSelector":".lia-in-progress-attachment","removePreviewAttachmentEvent":"LITHIUM:removePreviewAttachment","removeNewAttachmentEvent":"LITHIUM:removeNewAttachment","passToAttachmentEvent":"LITHIUM:passToAttachment");LITHIUM.InformationBox("updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10d29b623a016eb_38","feedbackSelector":".InfoMessage");LITHIUM.Form.resetFieldForFocusFound();LITHIUM.Text.set("ajax.InlineMessageReply.loader.feedback.title":"Loading...");LITHIUM.AjaxSupport.fromForm('#form_10d29b623a016eb', 'InlineMessageReply', '#ajaxFeedback_10d29b623a016eb_0', 'LITHIUM:ajaxError', "useLoader":false,"ignoreFormActions":["Cancel","SaveDraft"],"event":"submit","httpMethod":"POST", false);LITHIUM.InputEditForm("form_10d29b623a016eb", "submitButton":".lia-button-Submit-action","enableFormButtonEvent":"LITHIUM:enableFormButton","warnUnsavedDataActionCssClasses":["lia-form-action-ignore-unsaved-data","lia-button-Cancel-action"],"useUnsavedDataWarning":true,"ignoreDisableFormDuringSubmitCssClasses":[],"submitOnChange":false,"swallowEnterEvent":true,"enableFormEvent":"LITHIUM:enableForm","disableFormButtonEvent":"LITHIUM:disableFormButton","disableFormEvent":"LITHIUM:disableForm","unloadMessage":"Unsaved information will be lost.","ignoreOnChangeCssClasses":[],"disableFormOnSubmit":true,"buttonWrapperSelector":".lia-button-wrapper","showUnsavedDataWarningDataKey":"showUnsavedDataWarning","liaBodyTagId":"#lia-body");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:autosaveInline","parameters":"clientId":"inlinemessagereplyeditor_0_10d29b623a016eb","tokenId":"ajax","elementSelector":"#form_10d29b623a016eb","action":"autosaveInline","feedbackSelector":"#form_10d29b623a016eb","url":" _0.form:autosaveinline?t:ac=board-id/download-and-install/message-id/546004","ajaxErrorEventName":"LITHIUM:ajaxError","token":"1YxRFyhY2eZLnvHTEbre47QWpsnzrE65ywKyuChD6PI.");LITHIUM.InlineMessageReplyEditor("openEditsSelector":".lia-inline-message-edit","ajaxFeebackSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-inline-ajax-feedback","collapseEvent":"LITHIUM:collapseInlineMessageEditor","confimationText":"You have other message editors open and your data inside of them might be lost. Are you sure you want to proceed?","topicMessageSelector":".lia-forum-topic-message-gte-5","focusEditor":false,"hidePlaceholderShowFormEvent":"LITHIUM:hidePlaceholderShowForm","formWrapperSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-form-wrapper","reRenderInlineEditorEvent":"LITHIUM:reRenderInlineEditor","ajaxBeforeSendEvent":"LITHIUM:ajaxBeforeSend:InlineMessageReply","element":"input","clientIdSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb","loadAutosaveAction":false,"newPostPlaceholderSelector":".lia-new-post-placeholder","placeholderWrapperSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-placeholder-wrapper","messageId":12602901,"formSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb","expandedClass":"lia-inline-message-reply-form-expanded","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","newPostPlaceholderClass":"lia-new-post-placeholder","editorLoadedEvent":"LITHIUM:editorLoaded","replyEditorPlaceholderWrapperCssClass":"lia-placeholder-wrapper","messageActionsClass":"lia-message-actions","cancelButtonSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-button-Cancel-action","isGteForumV5":true,"messageViewWrapperSelector":".lia-threaded-detail-display-message-view","disabledReplyClass":"lia-inline-message-reply-disabled-reply");LITHIUM.Text.set("ajax.reRenderInlineEditor.loader.feedback.title":"Loading...");LITHIUM.AjaxSupport("ajaxOptionsParam":"useLoader":true,"blockUI":"","event":"LITHIUM:reRenderInlineEditor","parameters":"clientId":"inlinemessagereplyeditor_0_10d29b623a016eb","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb","action":"reRenderInlineEditor","feedbackSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb","url":" _0:rerenderinlineeditor?t:ac=board-id/download-and-install/message-id/546004","ajaxErrorEventName":"LITHIUM:ajaxError","token":"bS71ar5QNnHP1dGuJlLgZiNuhEm3t_kmqVF-t2ksYw0.");LITHIUM.InlineMessageEditor("ajaxFeebackSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-inline-ajax-feedback","submitButtonSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb .lia-button-Submit-action");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:lazyLoadComponent","parameters":"componentId":"messages.widget.emoticons-lazy-load-runner","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb","action":"lazyLoadComponent","feedbackSelector":false,"url":" _0:lazyloadcomponent?t:ac=board-id/download-and-install/message-id/546004","ajaxErrorEventName":"LITHIUM:ajaxError","token":"hwRfBzWK0hHYoHaPZX7Qr44uRRGYIHiWI2Kzls8l88Y.");LITHIUM.lazyLoadComponent("selectors":"elementSelector":"#inlinemessagereplyeditor_0_10d29b623a016eb","events":"lazyLoadComponentEvent":"LITHIUM:lazyLoadComponent","misc":"isLazyLoadEnabled":true);;(function($)try const RESOURCE_LINK = 'Community: resourcesLinkClick'; const RESOURCE_EDIT = 'Community: resourcesEditClick'; const RESOURCE_ADD_GROUP = 'Community: resourcesAddGroupClick'; const RESOURCE_ADD_LINK = 'Community: resourcesAddLinkClick'; const RESOURCE_EDIT_GROUP = 'Community: resourcesEditGroup'; const RESOURCE_EDIT_LINK = 'Community: resourcesEditLink'; const RESOURCE_DELETE_GROUP = 'Community: resourcesDeleteGroup'; const RESOURCE_DELETE_LINK = 'Community: resourcesDeleteLink'; if($('.resources-container').length > 0) $('.links-list-item-title-url-container .list-link').on('click', function(e) trackResourceEvents(e.currentTarget,RESOURCE_LINK,true,true); ); $('.resources-header-edit-icon').on('click',function(e) trackResourceEvents(null,RESOURCE_EDIT,false,false); ); $('.add-group-container').on('click',function(e) trackResourceEvents(null,RESOURCE_ADD_GROUP,false,false); ); $(document).on('click', '.group-form .add-link', function(e) trackResourceEvents(null,RESOURCE_ADD_LINK,false,false); ); $(document).on('click', '.group-list-item .group-edit-button', function(e) trackResourceEvents(e.currentTarget,RESOURCE_EDIT_GROUP,true,false); ); $(document).on('click', '.group-list-item .group-delete-button', function(e) trackResourceEvents(e.currentTarget,RESOURCE_DELETE_GROUP,true,false); ); $(document).on('click', '.saved-link__edit', function(e) trackResourceEvents(e.currentTarget,RESOURCE_EDIT_LINK,true,true); ); $(document).on('click', '.saved-link__delete', function(e) trackResourceEvents(e.currentTarget,RESOURCE_DELETE_LINK,true,true); ); catch(ex) console.log(ex); )(LITHIUM.jQuery); ;(function($)tryconst CC_LINKS_TYPE= '0': 'GetAppsBanner', '1': 'GetApps', '2': 'InstallTheApp', '3': 'LaunchTheExperience', '4': 'ManageAccount'; const CONVERSATION_FLAG_TYPE= '-1': '', '0': 'Top Reply', '1': 'Correct Answer', '2': 'Featured', '3': 'Announcement', '4': 'Pinned Reply'; const PAGE_NAME='digitalData.page.pageInfo.pageName';const LANGUAGE='digitalData.page.pageInfo.language';const SITE_SECTION='digitalData.page.pageInfo.siteSection';const COMMUNITY_CATEGORY='digitalData.community.communityInfo.communityCategory';const COMMUNITY_ID='digitalData.community.communityInfo.communityId';const COMMUNITY_TITLE='digitalData.community.communityInfo.communityTitle'; const CONVERSATION_PAGE='Community: conversationPage';//evar203 mapped variablesconst CARD_CREATED_DATE='digitalData.community.communityAttributes.cardCreatedDate';const COUNT_CORRECT_ANSWER='digitalData.community.communityAttributes.countCorrectAnswer';const COMMUNITY_FLAG='digitalData.community.communityInfo.communityFlag'; const COUNT_REPLY='digitalData.community.communityAttributes.countReply'; const RELATED_CONVERSATION_ACTION='relatedConversationClick';const COMMUNITY_DD_PROPERTY='digitalData.community';const CONVERSATION_REPORT='Community: conversationReportClick';const REPLY_REPORT='Community: repliesReportClick';const MARKED_CORRECT='Community: Marked as Correct';const UNMARKED_CORRECT='Community: UnMarked as Correct';const REPLY_MARKED_CORRECT='replyMarkedCorrect';const REPLY_UNMARKED_CORRECT='replyUnmarkedCorrect';const CONVERSATION_FOLLOW='Community: conversationFollowClick';const REPLY_FOLLOW='Community: repliesFollowClick';const CONVERSATION_UNFOLLOW='Community: conversationUnfollowClick';const REPLY_UNFOLLOW='Community: repliesUnfollowClick';const SOPHIA_EVENTS = 'digitalData.sophiaResponse.fromPage';const CC_LINK1 = 'Community: CCD_';const CC_LINK2 = 'Click';const CC_LINK_CLICK = 'ccdLinkClick';const CC_MANAGE_ACCOUNT_CLICK = 'manageAccountLinkClick'; const REC_CONVO_FEEDBACK_SHOWN='digitalData.community.communityAttributes.recConvoFeedbackShown';const CONVERSATION_EDIT='Community: conversationEditClick';const CONVERSATION_VIEW_HISTORY='Community: conversationViewHistoryClick';const CONVERSATION_MOVE_MERGE='Community: conversationMoveMergeClick';const CONVERSATION_SPAM='Community: conversationSpamClick';const CONVERSATION_DELETE='Community: conversationDeleteClick';const CONVERSATION_BAN_USER='Community: conversationBanUserClick';const REPLY_BAN_USER='Community: repliesBanUserClick';const REPLY_SPAM='Community: repliesSpamClick';const REPLY_DELETE='Community: repliesDeleteClick';const REPLY_MOVE_MERGE='Community: repliesMoveMergeClick';const REPLY_VIEW_HISTORY='Community: repliesViewHistoryClick';const REPLY_EDIT='Community: repliesEditClick';const REPLIES_IN_RESPONSE_TO ='Community: repliesInResponseToClick';$.when(promise1).done( function () userProfilePromise.then(trackConversationPageLoad);); function trackConversationPageLoad() //Conversation Page Load Tracking const subject = $('.userStrip').attr('data-message-subject');let messageUid = '12602901';const tempDD = digitalData; let boardId = normalizeBoardId('download-and-install'); let community = normalizeCategoryBoardId(); let contentType = getBoardType(boardId); //track new post success trackNewPostSuccess(community, subject, messageUid); //track merge message success trackMergeSuccess(subject,community,'12618450',contentType); //recover digital data property digitalData = tempDD; const valArr = location.pathname.split('/'); let pageName; let layoutView = 'threaded'; if('ForumTopicPage' === 'IdeaPage') layoutView = 'linear'; //Ideas do not support threaded view so it will always be linear let sortOrder = 'by_date_ascending'=="by_date_ascending"?"Earliest":"Latest"; if(PAGE_LANG!=='en') pageName = location.hostname + ':t5:' + boardId + ':' + 'conversationPage'; else if(valArr && valArr.length > 2) pageName = location.hostname + ':' + valArr[1] + ':' + community + ':' + 'conversationPage'; if(pageName) setDigitalDataProperty(PAGE_NAME, pageName); if(messageUid) setDigitalDataProperty(COMMUNITY_ID, messageUid); setDigitalDataProperty(LANGUAGE, getLocale()); setDigitalDataProperty(SITE_SECTION, CONVERSATION_PAGE); setPrimaryEvent(CONVERSATION_PAGE, 'pageload');let replyCount = 0;if($('.reply-count__text').length > 0) replyCount = $('.reply-count__text').attr('data-reply-count'); let status = ''; let voteCount = 0; if($('.message-status-link').length > 0) status = $('.message-status-link')[0].innerText; if($('#messageKudosCount_').length > 0) voteCount = $('#messageKudosCount_')[0].getAttribute('data-upvote-count'); const correctAnswerCount = $('.correct-answer-div').attr('data-correct-answer-count'); const creationDate = $('.roleTimestamp').attr('data-post-time'); setDigitalDataProperty(CARD_CREATED_DATE, creationDate); //setDigitalDataProperty(COUNT_REPLY, replyCount?replyCount:'0'); setDigitalDataProperty(COUNT_CORRECT_ANSWER, correctAnswerCount?correctAnswerCount:'0'); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, contentType); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_TITLE, subject); let solnType = $('.conversation-page-container').attr('data-solution-type'); if(parseInt(solnType) 0) solnType = '1'; else if($('#special-reply-pinned').length > 0) solnType = '4'; solnType = CONVERSATION_FLAG_TYPE[solnType]; let flag = solnType; if($('.body-outer-container').attr('data-pin-flag') === "true") if(flag != '') flag = flag + ';Pinned'; else flag = 'Pinned'; if(flag != '') setDigitalDataProperty(COMMUNITY_FLAG, flag); if(document.getElementById('feedback_view_1')) setDigitalDataProperty(REC_CONVO_FEEDBACK_SHOWN, 'true'); dnmsTrackConversationFeedback('render', 'feedback-answer', [messageUid, community, null, 'radio button']); setDigitalDataProperty(FILTERS, [createGPSortInfoObj(sortOrder)]); setDigitalDataProperty(SOPHIA_EVENTS,['CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId, 'CampaignId': manageAccountCampaignId, 'ControlGroupId': manageAccountControlGroupId, 'VariationId': manageAccountVariationId, 'ActionBlockId': manageAccountActionBlockId]); captureSnapshot('state'); //dunamis api call dnmsConversationPageRender(community, replyCount, subject, getCommunityCurrentPageNum(), getConversationTags().toString(), messageUid, layoutView, flag, status, voteCount); cleanDigitalDataProperties([SOPHIA_EVENTS]); if ($('.promos-wrapper').length > 0) let promotype = $('.promos-wrapper').attr('data-promotype'); let promosubtype = $('.promos-wrapper').attr('data-promosubtype'); dnmsPromoRender(promotype, promosubtype, community, messageUid); //Track related conversation clickdetectRelatedConversationsLoad(); //track status update success if(localStorage.hasOwnProperty('messageStatusUpdate')) trackStatusUpdateSuccess(); //Track reply post success trackReplyPostSuccess(); let lsCleanUpArr = ['gpEditMessageType', 'gpEditMessagePageNum', 'gpReportMessageDetails', 'gpReportMessageType'];clearStorage(lsCleanUpArr);cleanDigitalDataProperties(['digitalData.primaryEvent.eventInfo', FILTERS]); function getPayload(params) var sophiaPayload = []; try params = params.split("&"); var keyMapping = 'aid':'ActionBlockId','campid':'CampaignId', 'cid':'ContainerId','cgid':'ControlGroupId','tid':'TreatmentId','vid':'VariationId','sid':'SurfaceId'; var sophiaMap = ; for(let i=0;i 1 && (keys[0] in keyMapping)) sophiaMap[keyMapping[keys[0]]] = keys[1]; sophiaPayload.push(sophiaMap); catch(err) console.log(err); return sophiaPayload;function trackNewPostSuccess(communityName, subject, messageUid) const npsDD = localStorage.getItem('npsDigitalData'); if(npsDD) const ddVal = JSON.parse(npsDD);if(subject === ddVal.community.communityInfo.communityTitle) digitalData = ddVal; setDigitalDataProperty(COMMUNITY_ID, messageUid); dnmsNewPostSuccess(communityName, subject, messageUid, JSON.parse(npsDD).sophiaResponse); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); localStorage.removeItem('npsDigitalData');function trackMergeSuccess(subject,community,messageId,contentType) try const mergeMsgDD = localStorage.getItem('mergeMsgDigitalData'); if(mergeMsgDD) const ddVal = JSON.parse(mergeMsgDD); if(messageId === ddVal.community.communityInfo.communityId) digitalData = ddVal; setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty('digitalData.community.communityInfo.communityContentTab', contentType); setDigitalDataProperty(COMMUNITY_TITLE, subject); captureSnapshot('event'); let cnvrstnIds = []; let slctdCnvrstnArr = ddVal.community.attributes.selectedConversations; for(let i=0;i 4) let triggerBy = moveMergeTriggerDetails[0]; let cName = community; // merged to which community if(cName !== moveMergeTriggerDetails[1])' + moveMergeTriggerDetails[1]; // merged to which community let cId = messageId; let cType = moveMergeTriggerDetails[3]; //merged from which community type let msgType = moveMergeTriggerDetails[4]; let replyType = msgType!=='originalPost'?msgType:null; let xArr = [cName, cId, cType, messageId+' localStorage.removeItem('mergeMsgDigitalData'); catch(err) console.log(err); function clearStorage(items) for(let x=0; x 0) $('.related-conversations-card').on('click', function(e) if(e.target.hasAttribute('data-related-content-type')) //section tab click events let destinationTab = e.target.getAttribute('data-related-content-type'); dnmsCPSectionTabClick(getDigitalDataProperty(COMMUNITY_CATEGORY), 'related conversation', destinationTab); setPrimaryEvent('Community: relatedConversationLabelClick', SECTION_TAB_ACTION); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, destinationTab); captureSnapshot('event'); else let subject = e.target.getAttribute('data-related-conversation-subject'); let boardId = e.target.getAttribute('data-related-conversation-board'); let relatedCommContentType = getBoardType(boardId); let community = normalizeCategoryBoardId(); let target_href = e.target.href; let convo_id = e.target.getAttribute('data-related-conversation-id'); let org_convo_id = getDigitalDataProperty(COMMUNITY_ID); dnmsRelatedConversationsClick(community, target_href, org_convo_id, convo_id, "", subject, relatedConvCampaignId, relatedConvControlGroupId, relatedConvVariationId, relatedCommContentType); setPrimaryEvent(RELATED_CONVERSATION_CLICK, RELATED_CONVERSATION_ACTION); cleanDigitalDataProperties([COMMUNITY_DD_PROPERTY]); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE,relatedCommContentType); setDigitalDataProperty(COMMUNITY_ID, convo_id); setDigitalDataProperty(COMMUNITY_TITLE, subject); setDigitalDataProperty(SOPHIA_EVENTS,['CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId]); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); ); //Track actions on conversation and repliesif($('.lia-quilt-column-main_content').length > 0) $('.lia-quilt-column-main_content').on('click', function(e) let targetElement = $(e.target); //Track Report if(targetElement.hasClass('report__text')) trackReportClick(targetElement); //Track mark correct answer if(targetElement.hasClass('lia-component-solutions-action-mark-message-as-accepted-solution')) trackMarkUnmarkCorrectAnswer('mark correct answer', targetElement); //Track Unmark correct answer if(targetElement.hasClass('lia-component-solutions-action-unmark-message-as-accepted-solution')) trackMarkUnmarkCorrectAnswer('unmark correct answer', targetElement); //Track view history click if(targetElement.hasClass('view-message-history')) trackViewHistoryClick(targetElement); //Track move merge click if(targetElement.hasClass('move-message')) trackMoveMergeClick(targetElement); if(getDigitalDataProperty(COMMUNITY_CONTENT_TYPE) !== 'Discussion' ) let authorId = $(targetElement).closest('.MessageView').find('.userStrip__link').attr('data-user-id'); if(authorId.length > 0) localStorage.setItem("mergeAuthor", authorId); //Track delete conversation/reply click if(targetElement.hasClass('delete-message-and-replies') );//Track edit message clickif($('.edit-message').length > 0) $('.edit-message').on('click', function(e) trackEditMessageClick($(e.target)); );//Track mark spam clickif($('.lia-component-spam-action-mark-message-as-spam').length > 0) $('.lia-component-spam-action-mark-message-as-spam').on('click', function(e) trackMarkSpamClick($(e.target)); ); //Track conversation page CC clicksvar ccElements = document.querySelectorAll(".cc-links-cta-container__anchor, .cc-links-banner-p2 a button");for (let i = 0; i 0) setPrimaryEvent(isFollowAction?CONVERSATION_FOLLOW:CONVERSATION_UNFOLLOW, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick(action, getConversationPageDetails()); else setPrimaryEvent(isFollowAction?REPLY_FOLLOW:REPLY_UNFOLLOW, REPLY_ACTION); let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick(action, replyType, getConversationPageDetails()); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackBanUserClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_BAN_USER, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('ban user', getConversationPageDetails()); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('ban user', replyType, getConversationPageDetails()); setPrimaryEvent(REPLY_BAN_USER, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackMarkSpamClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_SPAM, CONVERSATION_ACTION); //dunamis api call let convArray = getConversationPageDetails(); dnmsConversationActionsClick('mark as spam', convArray); if(convArray.length > 1) syncDataOnS3('Spam', convArray[1]); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('mark as spam', replyType, getConversationPageDetails()); setPrimaryEvent(REPLY_SPAM, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackDeleteMessageClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_DELETE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('delete the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('delete the reply', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); setPrimaryEvent(REPLY_DELETE, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackMoveMergeClick(tElement) localStorage.setItem("movingConversationId", getDigitalDataProperty(COMMUNITY_ID)); if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_MOVE_MERGE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('move/merge the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('move/merge the conversation', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); setPrimaryEvent(REPLY_MOVE_MERGE, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackViewHistoryClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_VIEW_HISTORY, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('view history', getConversationPageDetails()); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('view history', replyType, getConversationPageDetails()); setPrimaryEvent(REPLY_VIEW_HISTORY, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackEditMessageClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_EDIT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('edit message', getConversationPageDetails()); localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); else let replyType = getReplyType(tElement); if(replyType) localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); dnmsConversationReplyActionsClick('edit message', replyType, getConversationPageDetails()); localStorage.setItem('gpEditMessageType', replyType); setPrimaryEvent(REPLY_EDIT, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackReportClick(tElement) let tempConversationPageDetails = getConversationPageDetails(); tempConversationPageDetails[2] = encodeURIComponent(tempConversationPageDetails[2]); localStorage.setItem('gpReportMessageDetails', tempConversationPageDetails); if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_REPORT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('report', getConversationPageDetails()); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('report', replyType, getConversationPageDetails()); localStorage.setItem('gpReportMessageType', replyType); setPrimaryEvent(REPLY_REPORT, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackMarkUnmarkCorrectAnswer(action, tElement) let correctFlag = action==='mark correct answer'; setPrimaryEvent(correctFlag?MARKED_CORRECT:UNMARKED_CORRECT, correctFlag?REPLY_MARKED_CORRECT:REPLY_UNMARKED_CORRECT); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); convDetails = getConversationPageDetails(); if(correctFlag) convDetails = setSophiaPayload(convDetails); captureSnapshot('event'); let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick(action, replyType, convDetails); cleanDigitalDataProperties([SOPHIA_EVENTS]);function detectRelatedConversationsLoad() { if($('.personalised-related-conversations').length > 0) let targetNode = $('.personalised-related-conversations')[0]; let config = childList: true ; let callback = function(mutationsList, observer) for(let i=0; i 0) status = $('.message-status-link')[0].innerText; dnmsConversationStatusUpdate('success',getConversationPageDetails(), comment, status); setPrimaryEvent('Community: StatusChanged'+status.replace(' ',''),'conversationStatusUpdated'); setDigitalDataProperty(PRIMARY_FILTER, createGPFilterInfoObj(status, 'statusChange')); captureSnapshot('event'); localStorage.removeItem('messageStatusUpdate'); cleanDigitalDataProperties([PRIMARY_FILTER, FILTERS]); catch(e) console.log(e); function isReplyBodyEmpty() { let result = false; let xNode;if($('.mce-edit-area').length > 0 && $('.mce-edit-area').children().length > 0) { let mceEditAreaiFrames = $('.mce-edit-area').children(); for(let i=0; i 0 && (content[0].hasAttribute('data-mce-bogus') tinymce.innerHTML === ' 2ff7e9595c


0 views0 comments

Recent Posts

See All

Comments


bottom of page